Introduction

Insignis Solutions (referred to as “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected, used, and disclosed in compliance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy outlines how we handle your personal information, your rights regarding your data, and how we safeguard your privacy.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and company details.
Business Information: Business name, business address, and any relevant information related to the services we provide.
Technical Information: IP address, browser type, device information, and usage data collected when you interact with our website.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To provide our consulting and transformation services.
To communicate with you regarding our services, including responding to inquiries and providing information.
To improve our website, services, and overall customer experience.
To comply with legal and regulatory obligations under POPIA.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in providing our services, such as IT service providers and data analytics companies, only when necessary and with appropriate data protection agreements in place.

4. Data Security

We are committed to protecting your personal information from loss, misuse, and unauthorised access or disclosure. We use a variety of security technologies and procedures to help safeguard your data, including encryption, access controls, and secure data storage systems.

5. Your Rights Under POPIA

Under the Protection of Personal Information Act, you have the following rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request correction or updating of any personal information that is inaccurate or incomplete.
Deletion: You have the right to request the deletion of your personal information under certain circumstances.
Objection: You have the right to object to the processing of your personal information for certain purposes.

To exercise any of these rights, please contact us at the details provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how our website is used and to provide a better user experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

7. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.